Контактная информация

Contact Us
Welcome to contact our customer service team. Whether you have order issues, technical inquiries, or product feedback, we will provide support as quickly as possible.
Please choose the appropriate contact method based on your needs.

Order Not Delivered / Incomplete Delivery
Email: manager@xtlaser.com

l We will assist in attempting to cancel the order and arrange a refund.

Order Received / Returns / After-Sales Support
Email: manager@xtlaser.com

l Please provide the order number, product model, and issue description. We will guide you through the return or after-sales process.

l Do not initiate a chargeback yourself, to avoid bank fees and prolonged processing.

General Inquiry / Technical Support / Partnerships
Email: lyfgg369@gmail.com

l Contact this email for product inquiries, technical issues, or business partnerships.

Service Hours

l Monday to Friday, Beijing Time 09:00–18:00