Privacy Policy

Device and Store Usage Information

When you visit the XT LASER website or store, we may automatically collect basic technical information, including browser type and version, IP address, time zone, cookie identifiers, operating system, device type, pages viewed, referral sources, search terms, advertising links, and website interactions.

This information is mainly used for store operation, security, performance monitoring, and user experience improvement.

Order, After-Sales, and Device Information

When you place an order, submit an inquiry, register a device, request warranty service, or ask for return, exchange, repair, or technical support, we may collect information needed to handle your request.

• Name, company name, and job title where applicable
• Billing address, shipping address, email, and phone number
• Payment-related information, excluding full bank card numbers
• Order history, transaction status, and invoice information
• Product model, serial number, purchase date, and service records
• After-sales, repair, warranty, and technical support records

Risk Control, Compliance, and Service Improvement

We may use information to prevent fraud, abnormal transactions, or misuse; support payment risk control, refund review, dispute handling, compliance records, and lawful requests; and improve store structure, product presentation, system performance, after-sales processes, and customer support experience.

Marketing and Business Communications

Where permitted by law or with your consent, we may send product updates, technical materials, promotional information, or information about products and services that may be relevant to you.

You may opt out of marketing communications at any time. Opting out will not affect your orders, warranty service, or after-sales support.

Cookies and Similar Technologies

XT LASER may use cookies, pixel tags, log files, and similar technologies to help the website operate normally, remember login status and preferences, analyze traffic and usage, and improve service quality and security.

You may manage or disable cookies through your browser settings. Some functions, such as placing orders or logging into an account, may be limited if cookies are disabled.

How Information May Be Shared

We do not sell your personal information. We may share necessary information only where it is needed for store operation, order fulfillment, payment, delivery, technical support, compliance, or service improvement.

• Shopify Inc. as our e-commerce platform
• Payment service providers
• Logistics, warehousing, customs clearance, and transportation providers
• IT, cloud service, analytics, and system maintenance providers
• Authorities or parties where required by law, dispute handling, or policy enforcement

Business Transactions

In the event of a merger, acquisition, asset transfer, or corporate restructuring, personal information may be transferred as part of business assets and will continue to be protected under standards no less protective than those described in this Privacy Policy.

Behavioral Advertising

We may use browsing or order information to provide advertising related to XT LASER products or services. You may opt out of targeted advertising through your browser settings or through the opt-out mechanisms provided by relevant advertising platforms.

Cross-Border Data Transfers

Because XT LASER operates internationally, your personal information may be transferred to and processed outside your country or region, including in the United States, Canada, and other jurisdictions.

We will take reasonable measures to help ensure that such transfers comply with applicable data protection laws.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy and related policies, or for as long as required by applicable law.

Third-Party Websites and Minors

The XT LASER website or store may contain links to third-party websites. Those third parties handle their own privacy practices independently, and XT LASER is not responsible for their privacy policies or data handling practices.

XT LASER products and services are primarily intended for businesses and professional users. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, business operations, technology, or store services. Updates will be posted on this page and will take effect as of the stated effective date.

Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy, our processing of personal information, or your data rights, please contact us by email.